Results delivery format

The results are E-mailed as a text file and/or .abi data file (these files are over 200k in size, so please specify on the order form if you would like to receive them). Our staff will scan sequences ordered with editing in order to correct miscalled or ambiguous bases. These changes are annotated by lower-case letters. The printouts of the electropherograms are sent to external customers via FedEx courier that same day. McMaster researchers can pick up printouts from LSB B123 after they receive the E-mail with the sequencing results. For orders with more than 32 samples you could request your results on CD.

Quality Assurance

Mobix Lab is always concerned about delivering the highest quality sequence data possible. The pGEM sequence reaction is used as a daily sequencing quality control. We will gladly repeat failed sequencing reactions, if it is determined that there was a problem with the sequencing procedure in our lab. Please advice us about a problem within 48h from receiving results.
You will be charged for each sequencing reaction including the failed ones if the failure was not our fault, check the Troubleshooting section.